Privacy Policy

1. Who We Are

Xpertelecom ("we", "us", "our") provides unlimited design, full-stack development, hosted server, security, and WebRTC services. This Privacy Policy explains how we handle your personal information.

2. What We Collect

• Account information: name, email, company, billing address.
• Project content: briefs, assets, files, and feedback you submit.
• Usage data: pages visited, interaction timestamps, device & browser metadata.
• Communication: emails, chat messages, support tickets.

3. How We Use It

• Deliver the services you subscribe to.
• Match you with appropriate designers/engineers.
• Process payments and prevent fraud.
• Improve our products and operations.
• Send service updates and (with consent) marketing.

4. Sharing

We do not sell your personal data. We share data only with trusted processors (payment, email, hosting, analytics) under data processing agreements, or when legally required.

5. Your Rights

You can access, correct, export, or delete your personal data by writing to privacy@xpertelecom.com. We comply with GDPR and CCPA.

6. Security

Encryption in transit and at rest, principle-of-least-privilege access, and routine security audits. Despite best efforts, no system is 100% secure; we'll notify you within 72 hours of a confirmed breach affecting your data.

7. Cookies

We use first-party cookies for session, preference, and basic analytics. You can disable cookies in your browser; some features may not work as expected.

8. Children

Our services are not directed at children under 16. We do not knowingly collect data from minors.

9. Changes

We'll post any changes to this policy here and notify subscribers via email when material updates are made.