Questions? Answered.
Everything you need to know before becoming a client — and most of what you'll wonder after.
Getting Started
Pick a plan, get matched to a senior designer or engineer in your timezone within 24 hours, and start submitting unlimited briefs from your portal. Cancel or pause anytime.
Most clients are matched within 24 hours and submit their first brief the same day. First deliverable typically lands within 24 hours of brief submission.
No. All plans are month-to-month. You can pause your subscription on any day and resume when you have more work coming.
Delivery & Turnaround
Standard graphic items: 24 hours. Web pages: 2-5 days. Complex full-stack work and brand kits: 1-2 weeks. Priority queue available on higher tiers.
Agency Booster customers get priority queue placement at no extra cost. For one-off urgent requests, just flag it in the portal.
Anything you can describe in a single brief — a logo set, a landing page, a brand kit, a marketing campaign, etc. We do not nickel-and-dime by deliverable.
Plans & Pricing
Marketer Growth covers graphic design and brand work. Agency Booster adds full-stack web development, motion, and priority queueing.
Yes, anytime. Changes apply at the next billing cycle. We will prorate any difference.
No free trial, but we offer a 15-day 100% money-back guarantee. If we are not a fit, we refund — no questions asked.
Team & Communication
Yes — you get a dedicated designer/engineer matched to your brand. The same person handles your work day-to-day.
Anytime, no awkwardness. We rematch within 24 hours.
A private project portal with chat, file uploads, and revisions. Plus Slack/email if your team prefers.
Ownership & Licensing
You do. 100%. Full source files, copyrights, and usage rights are transferred to you.
Yes. We can sign your NDA or provide a mutual one before kickoff.
We work under NDA constantly. Senior team members have signed confidentiality agreements as a condition of employment.
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